Privacy Policy
for Everyday Hero Academy
Effective Date: June 25, 2025
Everyday Hero Academy ("we," "us," or "our") is committed to protecting the privacy of our instructors, students, and website visitors. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights regarding that information.
1 Information We Collect
1.1 Personal Information You Provide
- Account & Profile Data: Name, email address, mailing address, phone number, password, professional credentials (e.g., AHA certification number), and profile photo.
- Payment Details: Credit/debit card numbers or bank account details collected and processed securely by our payment processor (Stripe). We do not store full payment card data on our servers.
- Course & Certification Records: Student names, class dates, skill-check results, and issuance details for certification cards.
- Communications: Any content you submit when you contact us (e.g., support requests, feedback).
1.2 Automatically Collected Data
- Usage Data: Pages visited, features used, device type, browser type, IP address, and log-in timestamps.
- Cookies & Similar Technologies: We use cookies, local storage, and web beacons to remember your preferences, analyze site performance, and support essential functionality (e.g., keeping you logged in).
2 How We Use Your Information
- Provide & Improve Services: To register accounts, manage subscriptions, issue digital certification cards, and support class management.
- Billing & Fraud Prevention: To process payments, manage invoicing, and detect unauthorized or suspicious activity.
- Communications: To send you transactional emails (e.g., enrollment confirmations, certification notices), respond to support inquiries, and share important updates (e.g., policy changes).
- Analytics & Marketing: To understand how our site is used and to send you occasional promotional offers, which you can opt out of at any time.
3 How We Share Your Information
Service Providers:
- Payment Processor (Stripe): To handle subscription billing.
- Hosting & Infrastructure (e.g., AWS or similar): To store and serve website content and data.
- Email & Communications Platforms: To send transactional and marketing emails.
- Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
- Business Transfers: If we merge, are acquired, or sell assets, your information may be transferred—but we'll notify you before it becomes subject to a different privacy policy.
We do not sell your personal information to third parties.
4 Cookies & Tracking
- You can control or delete cookies through your browser settings (consult your browser's "Help" for instructions).
- Disabling essential cookies may prevent parts of the site from functioning properly.
5 Data Security & Retention
- We implement administrative, technical, and physical safeguards (e.g., encryption in transit and at rest, access controls) to protect your data.
- We retain personal information as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.
6 Your Rights
Depending on your jurisdiction, you may have the right to:
- Access & Portability: Request a copy of your personal data.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal information (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing emails.
- Restrict Processing: In certain circumstances, you can ask us to limit how we use your data.
To exercise these rights, please contact us as described below.
7 Children's Privacy
Our services are intended for adult instructors and their students. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us immediately so we can delete it.
8 International Transfers
If you're located outside the United States, please note that your information may be transferred to, stored, and processed in the U.S. by our service providers. We take steps to ensure appropriate safeguards are in place.
9 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" and post the new policy on our website. If changes are material, we'll notify you via email or a notice on our homepage before they take effect.
10 Contact Us
If you have questions, requests, or concerns about this policy or our privacy practices, please reach out:
Everyday Hero Academy
Email: privacy@everydayheroacademy.com
Address: Murphy, Texas, USA
Thank you for trusting Everyday Hero Academy. We're dedicated to keeping your information safe and secure.